Want do consumers want from a brand right after make a purchase? Mobile contact with the brand in question.
A new study commissioned by Registria — the findings of which were shared with MMW today — shows that younger and more affluent consumers would prefer to connect with brands through their mobile device after purchasing a new product.
According to the study, 47 percent of consumers aged 18-34, and 47 percent of consumers who make $100,000 and above say they would like to receive product setup instructions, tips, and service and warranty information directly to their mobile device over receiving email or paper literature.
The freshly published study also found that 35 percent of all consumers would prefer this method of receiving information post-purchase.